Refund policy

Returns

If your artwork isn’t right for your space, use the contact form within 30 days of delivery to request a return. Include your order number or proof of purchase. Please keep the original packaging so the artwork can travel safely.

For a change-of-mind return, regular-priced artwork must be in its original condition and packaging. A partial refund may apply if a return arrives damaged or incomplete for reasons unrelated to our error.

Damaged or incorrect artwork

If your artwork arrives damaged, defective, or different from what you ordered, use the contact form so we can work with you on a replacement or refund as appropriate. Please keep the artwork and packaging while we help.

Return shipping

Use the contact form before sending your artwork so we can provide the current return address and packing instructions. For a change-of-mind return, you pay for return shipping. If we provide a return label, its cost is deducted from your refund.

Refunds

We’ll email you once we receive and inspect your return. Approved refunds go back to the original payment method. If you have a question about your refund, use the contact form.

Gifts

If an eligible return was marked as a gift at purchase and shipped directly to you, we issue a gift credit. For other gift purchases, an approved refund goes to the original purchaser.